Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
pbears
New Member

Will not let me efile state return

 
3 Replies
GiseleD
Expert Alumni

Will not let me efile state return

What error message are you receiving? Please copy and paste it in here so we can better assist you. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
deantdatxx
Returning Member

Will not let me efile state return

Information Worksheet:  Taxpayer's SSN should not be entered directly on the Massachusetts information worksheet for electronic filing.  You must complete the federal personal information worksheet.

 

BUT I have filled in the Federal worksheet.

EbonyL122824
Intuit Alumni

Will not let me efile state return

@deantdatxx You may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
v
Privacy Settings