It depends. If you’re copying the EIN from a PDF or digital W-2, you might be picking up hidden spaces or formatting. This can also happen if you imported the document and see something like XX-XXX4567.
Delete the number and type all 9 digits by hand, without the dash. TurboTax will format it as XX-XXXXXXX for you. If there’s already a dash in the box, clear it out before entering the number.
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