@cukokking
Not sure....but which payer ID are you asking about
Th Federal Payer ID or the State payer ID?
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IF it's the State payer ID for box 16, and there was no withholding on box 17, then make boxes 15, 16, 17 entirely empty/blank and that should clear it. It is extremely rare that people have state withholding on a 1099-INT, but some providers put a zero in box 17 that causes this kind of software problem.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*