Why would IRS calculations be different than Turbo Tax?

[kim_cohn]

I was supposed to get a refund but instead got a bill from IRS saying I owe thousands. Could the IRS calculations be that different that Turbo Tax?

[Mike9241]

options:

1) in a few weeks, you should get a notice from the IRS explaining what it changed.

2) call them

Call 800-829-1040
1) Choose your language,
2) Then choose option 2
3) Then 1
4) Then 3
5) Then 2
6) When it asks you to enter your SSN or EIN do nothing – wait - - After it asks twice, you will get another menu
7) Then 2
😎 Then 3

It should then transfer you to an agent. Note when its phone line are busy you may be on hold for a long while or disconnected

3) go to its website and review a transcript of your return

see this website for online transcript availability

https://www.irs.gov/individuals/transcript-availability 

to access the transcript online you need to have registered or will need to register

or you the by-mail option

https://www.irs.gov/individuals/get-transcript 

[xmasbaby0]

ACCURACY GUARANTEE

TurboTax provides do-it-yourself tax software.  TurboTax guarantees the calculations done by its software.   The information entered into that software is data entered by you, the user.   TurboTax cannot and does not check that information against any outside sources, so TT cannot know if you entered your information completely or correctly.   It is up to you to enter all of your information correctly and completely, and to check your tax return before you file it.  If you forget to enter some income, or enter it incorrectly, enter it in the wrong place, etc. then you may end up owing additional tax to the IRS and/or state.  TurboTax does not pay the additional tax you owe.   If TurboTax’s calculations were incorrect, and you owe penalties and/or interest, then TT will pay the penalties and interest.  The tax due is always owed by you, and must be paid by you.

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