Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
LBI
Returning Member

Why won't my download of turbotax open on my macbook pro with big sur os

i just bought and downloaded a new 2020 turbotax premier and it will not open. computer message says it is read only
3 Replies
CarissaM
Employee TurboTax Specialist

Why won't my download of turbotax open on my macbook pro with big sur os

The minimum requirements are listed here for Mac. 

 

Big Sur is not currently showing on the requirements. 

 

If you need additional assistance, please click here to contact customer support. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Confusedguy
New Member

Why won't my download of turbotax open on my macbook pro with big sur os

I purchased a Turbotax Premier at Costco to use on my 2 yr. old MacBook Pro with Big Sur...no CD. Previous years, I downloaded using the license code. This year, I can't find that option on line. What are my options?

AkinaLO
Employee TurboTax Specialist

Why won't my download of turbotax open on my macbook pro with big sur os

Please refer to CarissaM's comment above. The system requirements for Mac do not include Big Sur at the moment. If you need additional assistance, please click here to contact customer support. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
Privacy Settings
v