Why won't it take my Withholding ID Number?

[Victorious1]

I keep trying to submit to e-file, but it keeps giving me an error telling me I need to correct the Withholding ID number. I checked, it's accurate but won't let me do it and keeps asking me to either file by mail or fix my return, but still won't let me do anything where it shows all my info.

[mesquitebean]

@ victor-rodarte 

What state???   Is it Utah perhaps?   Due to some weird TurboTax quirk Utah filers have commonly had to use lower case for the "wth" in past years.  And if that's your state, you have to use the lower case wth on all Utah W-2s, 1099s, etc.

Not sure what you mean by "still won't let me do anything where it shows all my info."  You may have to explain that in more detail what that means, and then hopefully someone can comment further.

[Victorious1]

Thank you. I figured it out. I just had to go back to my W2. When I inserted the info from snapping a pic it made it whacky, I just went back in and erased it and typed it out instead. That seemed to fix the problem.

[SteamTrain]

Yeah, picture taking can lead to all sorts of problems.....the "AI" that interprets your pictures is not good enough for regular usage.

You must EDIT each and every Picture or PDF upload you used for all sorts of errors.  Sometimes it even puts your "Wages" into the taxes withheld box, resulting in ridiculous refunds the IRS will never accept.

If you can't import directly form the provider, it is far safer to just enter the data manually.