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t231
Level 3

WHY is TurboTax still emailing me to “finish my taxes” when I have already filed?!

Why is TurboTax constantly emailing me to finish my taxes when I am DONE and filed (WITH TURBOTAX) and everything is complete. This concerning to me because the company I filed with should not be sending me reminder emails to file!

 

Anyone know why this is happening???

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2 Replies
t231
Level 3

WHY is TurboTax still emailing me to “finish my taxes” when I have already filed?!

*meant to write software not company

MichelleLO
Intuit Alumni

WHY is TurboTax still emailing me to “finish my taxes” when I have already filed?!

It is part of the general marketing campaign and not directly related to your personal account. You can visit the Intuit Marketing Preferences website (linked below) and choose which type of marketing information you would like to receive in the future.

Marketing Preferences

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