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roccobb
New Member

Why is TurboTax charging me almost $300 when I keep seeing all the advertising says its absolutely free? Just not free to me?

 
1 Reply
NashayLO
Intuit Alumni

Why is TurboTax charging me almost $300 when I keep seeing all the advertising says its absolutely free? Just not free to me?

It looks like you may have upgraded to a higher version and that means you have to also pay extra for your State Returns also. To qualify for the free edition, you must:

  • Made less than $100,000
  • Don't own a home or rental property
  • Don't own a business or have 1099-MISC income
  • Didn't sell investments
  • Don't have major medical expenses
If you do qualify, you can clear and start over and choose the Free Edition.

To clear and start over, please see the following Turbotax FAQ: https://ttlc.intuit.com/replies/4248526

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