turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

roccobb
New Member

Why is TurboTax charging me almost $300 when I keep seeing all the advertising says its absolutely free? Just not free to me?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
NashayLO
Intuit Alumni

Why is TurboTax charging me almost $300 when I keep seeing all the advertising says its absolutely free? Just not free to me?

It looks like you may have upgraded to a higher version and that means you have to also pay extra for your State Returns also. To qualify for the free edition, you must:

  • Made less than $100,000
  • Don't own a home or rental property
  • Don't own a business or have 1099-MISC income
  • Didn't sell investments
  • Don't have major medical expenses
If you do qualify, you can clear and start over and choose the Free Edition.

To clear and start over, please see the following Turbotax FAQ: https://ttlc.intuit.com/replies/4248526

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies