Why is turbo tax having problems identifying identity

[SharonD007]

Please clarify what your question is.  What are you having problems with?

[ezedelcampo03]

Im finishing up filing my taxes with turbo tax. Im trying to continue filing them with credit karma so I can revive them quickly. Whenever I would choose that method it shows that they’re having issues verifying my personal info. 

[CatinaT1]

Make sure your accounts are linked: Linking Credit Karma with TurboTax Account  

See these resources for more information:   

See Offer details and disclosures for the Refund Advance program for more information.   

TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*    

Credit Karma's What is TurboTax Refund Advance?