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Level 2

Question

Why is the automatic save not saving my data?

Forum|Forum|3 years ago
February 21, 2023
1 reply
3 views

After I input data and sign out why does the automatic not work?

TurboTax Deluxe Online

Level 15

How do you know? It saves each entry you make. Are you logging into the same account each time? Where do you want it to save?

Save the PDF
https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-pdf/00/26234

Save the tax file
https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-file/00/25740

taxxmee20Author

Level 2

I'm using Turbotax online. After I input data and sign out, it is supposed to automatically save my data. However, when I sign back in the data that I just input is gone.

Level 15

As long as you are in the same account it saves.

BUT...DO NOT leave TTX while in the middle of entering data for a particular form...that data may not be saved. You need to always work your way out to the main menu before logging off.

_____

yeah, just tried this with a new 1099-R ...sign out while the main form boxes are showing...and it all goes away.

Might not ALL disappear if it is your second time thru an existing form, but exiting the software while the main form is displayed might still get rid of the most recently-entered data....but I'm not about to test all situations.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*