Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
smpayne2
New Member

Why is my account under review? I only have one; I've only ever had one, I just want to see my 2017 taxes. I do NOT have more than one turbotax account

 
2 Replies
mesquitebean
Level 15

Why is my account under review? I only have one; I've only ever had one, I just want to see my 2017 taxes. I do NOT have more than one turbotax account

"account under review"

Not likely.  You're inability to comment in your other threads is a glitch that happens from time to time.
All that is done by computer and forum software.   No one flagged you.  That is a known glitch with an overactive filter in this forum, that does that sometimes without rhyme nor reason.   We've complained to TurboTax about it before.
mesquitebean
Level 15

Why is my account under review? I only have one; I've only ever had one, I just want to see my 2017 taxes. I do NOT have more than one turbotax account

If you've logged in and can't proceed, then you could play along with the wizard a few screens and see if at some point you can click in the left column menu on Tax Home or Previous Taxes.  Once you get to the typical Tax Home page you should be able to scroll down to "Your Tax Returns & Documents" to find the 2017 return --IF you are truly in the correct account.  I told you in another thread how to check.

 Otherwise, phone TurboTax Support for help.   If you can't reach them by phone or it want's you to pay, then you can directly message a TurboTax Support agent at Facebook or Twitter.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern)


FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/questions/1899263

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax




Dynamic AdsDynamic Ads
Privacy Settings
v