Why is my 20% not added at check-out when I clicked the link in my email and in the notification center on turbo tax?

[ashl956025]

The 20% off coupon is not being add to my account at checkout. I clicked the link in my email and in the notification center. How do I get this discount added to my order? This is a billing and fee issue. 

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number