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Level 15
February 1, 2020

Live help is not available when using the Turbo Tax-free edition. 

 

You can add Plus to your return, and this would allow you to live assistance. 

 

You can review the great benefits to adding plus to your return here

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Level 2
February 21, 2020

Can I get my money back and forget about this turbo tax and we can go our separate ways please.This has not worked for me.