Why is it I get charged every year due to taxes being “inaccurate” where are you guys and your audit support you all are so big on? Instead once the federal/state fees are due to TurboTax y

[kay1styles]

You guys charge your customers bank accounts try helping and figuring out what went wrong. I’m paying you just to end up paying IRS c’mon that’s backwards. I’m about to make so muc

[xmasbaby0]

You get charged every year for what?  Are you referring to the fees to use TurboTax?  Or do you mean you owe tax due?  If you always owe the IRS or state, that means you are not having enough tax withheld from your income during the year.  Or do you mean the IRS keeps finding mistakes on your return that end up costing you additional tax?  TurboTax does not ever know if you entered your income amounts correctly or completely.  Only you can check for that.  The software performs the calculations based on the data that you enter.  If anything about that data is incorrect or incomplete, that is user error.

Did you receive a letter from the IRS or state?

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/