Why is it charging me for filing my state taxes when i upgraded to deluxe only to do my HSA? i wasnt needing to upgrade that.

chinaromerooo · ‎June 5, 2019

JoyR · ‎June 5, 2019

We offer free state preparation with TurboTax Federal Free Edition and TurboTax Freedom Edition. In our upgraded versions, there is an additional $36.99 per state for preparation. Our TurboTax Federal Free Edition is for very simple taxes. If you are in a version of TurboTax that does not support your current tax situation, you will be prompted to upgrade.

If you feel as though you have been upgraded by mistake, you will have to use the Clear & Start Over feature.

https://ttlc.intuit.com/replies/4248526

View solution in original post

JoyR · ‎June 5, 2019

We offer free state preparation with TurboTax Federal Free Edition and TurboTax Freedom Edition. In our upgraded versions, there is an additional $36.99 per state for preparation. Our TurboTax Federal Free Edition is for very simple taxes. If you are in a version of TurboTax that does not support your current tax situation, you will be prompted to upgrade.

If you feel as though you have been upgraded by mistake, you will have to use the Clear & Start Over feature.

https://ttlc.intuit.com/replies/4248526

mdionne104 · ‎April 18, 2022

I feel that I was deceived with this false offer of one time/one state free offer.

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Why is it charging me for filing my state taxes when i upgraded to deluxe only to do my HSA? i wasnt needing to upgrade that.