everything I do this year is a nightmare! I go between screens and it locks up, or I can’t get out of that screen when I navigate to it. One minute ago, I went to top right and clicked on “forms” . I got to forms, then I couldn’t out of it. On,y way to get out of all these glitches is go to top right, click on “x”. I update every time I get on. Btw
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Can you please clarify which section you are having issues with, or is it general? Also, are you working on TurboTax Online or TurboTax Desktop?
If you are using TurboTax Online try these options
If you are using TurboTax Desktop
If you are still having issues after trying these options, contact Customer Support by clicking the link below
A reboot of your system is a great idea...waiting OS updates are known to cause issues. IF on Windows, a Windows OS update was issued this last week, and that could be the issue if not yet fully installed.
Normally, TTX issues their software updates on Wed and/or Thursday overnights...rarely the rest of the week. So, a Friday update for TTX is usually all that is required (Last week they did appear to issue one both on Wed and another on Thursday overnight).
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