1334799
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rgubina
New Member

Why i can not transmit my returns ?

it say i not entitled to email my returns
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
VictoriaD75
Expert Alumni

Why i can not transmit my returns ?

We cannot see your return on this forum. Can you elaborate? Are you receiving an error code or is it stating a specific form that may not be available for efiling? 

 

You may also contact TurboTax Support for assistance.

 

What is the TurboTax phone number

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Why i can not transmit my returns ?

I'm receiving a message stating my return cannot be transmitted. I have both federal and state that I am trying to submit.

Why i can not transmit my returns ?


@ rashad77red wrote:

I'm receiving a message stating my return cannot be transmitted. I have both federal and state that I am trying to submit.


More info is needed.  What does the message say the roadblock is?

 

I'll take this wild guess:

Are you a foreign filer, and if so, is this error code included in the message by any chance?

601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

 

If so, we can tell you what to do.   If not, then please provide more info about the error message you are getting.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question