Skip to main content

2 replies

Feb 24, 2020 8:53 PM UTC

we can't see what you are inquiring about and have no access to it

so best

You are asking from TT Live, for which you paid extra. Please contact a rep.

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/00/27282

Alumni - Intuit
Feb 24, 2020 8:54 PM UTC

The main reason this can happen is that the IRS is showing different information in their tax system compared to what you have reported. Best thing to do is to call the IRS and speak to a tax representative and see if they can tell you what they are reporting that you are not or something you do not have. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"