That may be due to some laws in the state of NC. There are several states that do not allow the refund advance.
No one in the user forum is involved with the advance -- we have no control and cannot see your information. We can give you a link to the information, and some of the eligibility criteria.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/offer-details-disclosures-ref...
https://turbotax.intuit.com/refund-advance/
Refund Advance eligibility
Here are some of the eligibility requirements to qualify for a Refund Advance loan:
- You’re 18 or older
- Your expected federal refund amount is $500 or more
- You’re not a resident of North Carolina, Connecticut, or Illinois
- You’re e-filing your federal tax return with TurboTax
- Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address
- You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862
- You aren’t filing on behalf of a deceased taxpayer
- You must report income on a Form W-2, 1099-R, or Sched C
- You must open or have an existing Credit Karma MoneyTM checking account1.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
