Why does turbotax have me print a payment voucher when paid via direct when I Efiled

[bigbobbeach]

Turbo tax had me print a payment voucher for hawaii when I paid directly from my checking account when I efiled.

Hawaii has acepted the return,, but I don't the money taken from my checking account.

When I look the return it shows I paid, just like CA and Fed.

[Vanessa A]

If you are sure you paid, and are getting a message saying it is paid, then just disregard the voucher.  If you did not select a payment date, the payment date automatically goes to April 15th.  So this could be the reason why you do not see the payment from your account.

[bigbobbeach]

Hi,

Unfortunately, the date is not the issue.

Just like my FED and CA I used the date I filed 4/4/2024.

All I got from: FED, CA and HI is the confirmation that they excepted my return.

I have never received a confirmation of payment, I just see it come out of my account.

I see that someone else had a similar issue for their 2022 return.

If I don’t see it debited by 4/12 I will just have to get on the state of HI web site and make the payment directly from their site.

Also--On the site, as of this date, it still shows that I owe.

I just acts like TurboTax is not able to send a payment to HI. Pretty frustrating as this seems to be a bug .

[TomK2023 · Accepted solution]

TurboTax has no control over how quickly Hawaii (or any other state) processes your payment; your information was forwarded to their Department of Taxation as soon as you file your state return.

You can keep watching your bank account or make a payment online: State of Hawaii Department of Taxation

[bigbobbeach]

Hawaii's tax depart is on ‘Hawaiian time ‘.

Takes them a week to accept your payment.

Mahalo All