Why does the return button not work and the I am not a robot get messed up? Why can I not connect with a real person? !

[volkmarode]

I need help, please.

[JakailaLO]

More than likely you are experiencing what is called a missing "CAPTCHA" issue, which is preventing you from seeing the " I am not a robot" box. 

Transmission issues and tips to fix them: https://ttlc.intuit.com/questions/1899912

Also, please know the  IRS does not have all of the forms finalized and ready for filing, please see the following TurboTax FAQ for information on when tax forms will be available for preparation and filing:https://ttlc.intuit.com/replies/3319876

Here's some additional information on how to clear your cache:https://ttlc.intuit.com/replies/3302272

 and how to allow cookies:https://ttlc.intuit.com/replies/3301976