why do I need activation code again

Forum|Forum|6 years ago
April 1, 2020
5 replies
2 views

I'm trying to access my file in TT 2019. Every time I try I get we must activate TT.

I did that when I installed used it to file me federal & state 2019 taxes.

I don't have the original box-cd that came with TT 2019 inside.

Is there a way to get around this?

VolvoGirl

Level 15

Turbo Tax asks for the License Code each time you start

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924

Bubba1481

Level 2

I have never had to reenter my activation code before. I have been using turbotax for more than 30 years

macuser_22

Alumni - Champ

@Bubba1481 wrote:

I have never had to reenter my activation code before. I have been using turbotax for more than 30 years

Because it is new this year since so many computers do not have CD drives anymore and customers want downloads instead.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Man_Daddio

Level 2

Fix the **bleep** software. I am not going to buy the product if we need to activate it each time we get on. Then the solutions suggested are also very annoying. I don't have to do any of this to do with any other software. Life is hard enough. Don't add to it Intuit.

billswihart1

Level 2

Hell yes wasting my time

Lancair

Level 2

Now ir=t seems I have used the activation too many times. I have exceeded the allowable activations? NOW WHAT? And your 4 or 5 step fix is not only annoying it doesn't work on my computer. Turbotax 202 is fine. It is 2019 I am having trouble with

AkinaLO

Level 15

Please follow these instructions to contact a specialist that can send you a push installation download.

You will need to fill out some information first.

https://ttlc.intuit.com/replies/4259363

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Lancair

Level 2

I don't see a way to contact the specialist for the push fix you mentioned. How do I contact them?

Thanks, Doug

rgrier

Level 2

This happens to me ONLY when I have an external drive attached to my computer. When I disconnect the external drive, I don't have the problem. If you have any external drives connect, you can try removing them while you boot TurboTax. Good luck!

jiezhu

Level 2

you rock!

stevekayak

Level 5

My connected 'drive' was a USB-connected Canon color printer that I turned on to print a Quicken Tax Summary for plugging in numbers on my tax return! Turned the printer back off and got into TT with no problem. Learn something new every day....