Why do I keep getting an error message when I try to transmit my return

artofessence · ‎February 5, 2020

KurtL1 · ‎February 5, 2020

We are unable to see your return. We are unable to adequately answer your question without knowing what the error message that you received.

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wscottc54 · ‎February 29, 2020

Trying to transmit my returns and keep getting a message that there is an update available. Went to ONLINE and checked for updates and software tells me that it is up to date. Software still will not transmit

BrandiLO · ‎March 1, 2020

Please click here if you have a Windows PC and please click here if you have a MAC. These links will help with force or manually updating the software. If this does not work, please click here to get in contact with customer care.

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Why do I keep getting an error message when I try to transmit my return