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Level 1
February 6, 2020
Question

Why do I keep getting an error message when I try to transmit my return

  • February 6, 2020
  • 2 replies
  • 13 views
No text available

2 replies

Level 10
February 6, 2020

We are unable to see your return. We are unable to adequately answer your question without knowing what the error message that you received. 

Level 2
February 29, 2020

Trying to transmit my returns and keep getting a message that there is an update available.  Went to ONLINE and checked for updates and software tells me that it is up to date.  Software still will not transmit

BrandiLO
Level 14
March 1, 2020

Please click here if you have a Windows PC and please click here if you have a MAC. These links will help with force or manually updating the software. If this does not work, please click here to get in contact with customer care.

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