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Why did you charge me 59.99 instead of 39.99 to finish my taxes...I did not sign up for that level but it was my only option. I want a refund for the difference.
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Why did you charge me 59.99 instead of 39.99 to finish my taxes...I did not sign up for that level but it was my only option. I want a refund for the difference.
If a refund is warranted, you will need to speak to an agent. Please see this Turbo Tax FAQ will show you the best way to reach an Agent.
https://ttlc.intuit.com/replies/3300041
This Turbo Tax FAQ will provide more information on the Refund Processing Fee.
https://ttlc.intuit.com/replies/3301372