Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
cafetaltiq
New Member

Why did i not get my AAA discount when I checked out using my AAA log in?

How do i get my refund?

1 Reply
JakailaLO
Intuit Alumni

Why did i not get my AAA discount when I checked out using my AAA log in?

In order to get your partner discount, make sure to prepare your taxes at the special TurboTax site provided by your bank, credit union, or insurance company – not at TurboTax.com, which charges the non-affiliate price.https://ttlc.intuit.com/replies/4652791

Also, I have included steps on how to contact the Turbo Tax customer service, you are welcome to call to see if any additional assistance can be provided:

Please Sign in to Turbo Tax Online if you're not already signed in, next, select Help (the "question mark" bubble) in the upper-right corner, and then Contact us. You will enter your question, select Continue, and then follow the onscreen instructions to call us, get a callback, or schedule a call (options vary depending on your question).

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us at (800) 446-8848.https://ttlc.intuit.com/replies/3300041

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~