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gkhsons
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Why did another charge from TurboTax get processed after I paid for federal & state returns?

 
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Why did another charge from TurboTax get processed after I paid for federal & state returns?

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why did another charge from TurboTax get processed after I paid for federal & state returns?

Are the fees supposed to come out of your refund?

If the IRS is taking too long to send your refund you still have to pay the fees in time.

 

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

 

Then when the IRS does send your refund they won't take the fees out again.

 

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it when you filed not once but twice... read the fine print of any contract you sign.  

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