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5 replies

En Route
Level 2
Mar 2, 2021 6:14 PM UTC

I have been having the same issue. The software keeps telling me to check back at a later date -- it was two weeks ago, last week, today, but now it is tomorrow.

Ultimaiii
Level 2
Apr 8, 2025 11:11 AM UTC

How did they fix the issue.? Downloading the info from RBC?

thanks

Tim

KeshaH
Alumni - Intuit
Apr 8, 2025 12:08 PM UTC

Are you working on a Canadian return or are you trying to import forms from RBC into a US return?

EbonyL122824
EbonyL122824
Level 9
Mar 7, 2021 11:46 PM UTC

Please contact customer support here for further assistance so that we can take a look at what is going on to better assist you.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    En Route
    Level 2
    Mar 8, 2021 9:22 PM UTC

    Thanks for the message, but TurboTax and RBC were able to work out their issues with importing. Consequently, I was able to import my forms.

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