Why am I paying $130? Thought it was FREE..
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user5821888
New Member

Why am I paying $130? Thought it was FREE..

 
2 Replies
Critter
Level 15

Why am I paying $130? Thought it was FREE..

You are posting from the LIVE Basic version which is NOT free ... you had to choose that option.

 

How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online   

For help with fees 
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees   

 

How to downgrade to a lower version :

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...

 

How to remove the Pay from your Refund fee 
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-... 

 

If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

 

The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

 

NOTE:  You will have to setup a new account with a new username and new password or it will take you back to regular Turbo Tax.

 

To qualify for the Free File website  you just need to meet one of these 3 things.

AGI $36,000 or less.

Active duty military with AGI of $69,000 or less

OR qualify for EIC (earned income credit.)

 

In order to use the Free File program, you have to start it at a special website.  Click on the Orange button I Qualify, Let's get Started and set up a NEW account

https://freefile.intuit.com/

 

VolvoGirl
Level 15

Why am I paying $130? Thought it was FREE..

Somehow you upgraded to the LIVE version for higher cost.

 

How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

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