Why am I not receiving any emails or update emails about the stimulus? I’ve been a turbo tax customer for 8 years.

[ThomasM125]

TurboTax does not necessarily know that you are having trouble with your stimulus payment, as that information is held in confidence by the IRS. We did not contact you because we were not aware that you had an issue.

If you had your TurboTax fees deducted from your refund when you filed your tax return, then the IRS may have sent your stimulus check to the bank that processed your refund, which is different from your bank. If this happened, then TurboTax will have notified the IRS of your correct account information.

Stimulus payments began to be deposited yesterday (January 8th) for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process your payment.

You can use the following link to learn more:

https://blog.turbotax.intuit.com/tax-news/why-havent-i-received-my-second-stimulus-check-48743/?cid=...

If you do not receive it by the time you prepare your tax return this year, you can apply for the payment on your tax return and it will be included with your refund.

[pdechert_07]

No, it wasn’t answered. I didn’t receive any emails stating that Turbo fixed the issue. It seems that Turbo Tax has deposited everyone’s stimulus payments, EXCEPT for mine. My bank has no pending deposit still. The IRS has no updates. I don’t understand how everyone else’s could be fixed and deposited, but mine hasn’t. I need that money due to an unexpected bill that can’t wait “until tax time”. 

[CatinaT1]

This link provides the most up to date information available from the IRS:  IRS Update

If you have a Turbo Card, this link will be helpful to you:  Turbo Card

This link will tell you more about the Recovery Rebate Credit:  Recovery Rebate Credit.