turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

homomojo
New Member

Why am I not getting this service at no cost?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
Kat
Level 15
Level 15

Why am I not getting this service at no cost?

Everyone can "Start for Free".  But the Free Edition is suitable for only the simplest returns with the standard deduction.  If your individual tax situation is more complex than that, TurboTax will inform you of the need to upgrade to a paid edition.  See more info below.

https://ttlc.intuit.com/replies/3300257

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

View solution in original post

3 Replies
Kat
Level 15
Level 15

Why am I not getting this service at no cost?

Everyone can "Start for Free".  But the Free Edition is suitable for only the simplest returns with the standard deduction.  If your individual tax situation is more complex than that, TurboTax will inform you of the need to upgrade to a paid edition.  See more info below.

https://ttlc.intuit.com/replies/3300257

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
homomojo
New Member

Why am I not getting this service at no cost?

thank you Kat
Kat
Level 15
Level 15

Why am I not getting this service at no cost?

How kind of you!  My pleasure!
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies