3643150
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why am I being charged when I’m supposed to have the free edition?

How do I change it back to the free edition before I file
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
SabrinaD2
Expert Alumni

Why am I being charged when I’m supposed to have the free edition?

You might be charged for TurboTax if your tax situation requires forms or schedules that are not covered by the Free Edition. 

 

The Free Edition is only for simple Form 1040 returns without additional schedules, except for the Earned Income Tax Credit, Child Tax Credit, and student loan interest.

 

Here are the steps to:

Steps to Switch Back to the Free Edition

  1. Log in to TurboTax and open your current tax return.
  2. In the left side menu, select "Switch Products"
  3. Choose "Downgrade" to switch to the Free Edition

Clear and Start Over:

  • You can also downgrade your product without erasing all your info.:
    • Go to the left-side menu, select "Tax Tools," then "Clear & Start Over".
    • Confirm by selecting "Yes" in the pop-up

 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question