2993825
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

anjuve
New Member

Whoops! We hit a snag loading your data. Please try again.

When attempting to Pay for TurboTax, after I enter my credit card details and press "Confirm Payment", I get the notification "Whoops! We hit a snag loading your data. Please try again."

 

I have already tried clearing cookies, caches, search history, opening a new web browser (I've tried Chrome and Safari), restarting my computer, but I still keep getting this notification. I cannot proceed with filing my taxes.

 

Please help me resolve this issue. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MichelleLO
Intuit Alumni

Whoops! We hit a snag loading your data. Please try again.

Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question