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If you purchased the TurboTax software as a download you need to install the software on your personal computer, Window or Mac. During the installation you will be asked for the license code.
There is no reason for you to access the TurboTax online web-based editions since you have already purchased the software to install on a computer.
See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license...
thank you for the reply. You are correct in that I received the CD which would work fine if my computer had a CD drive. The instructions with the product also say I can go to a website and download the product. I am unable, following the directions or otherwise, to find a site where I can enter the license code from a product I previously purchased at a store. Can anyone provide help on this problem?
Did you go to this website - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
If you sign on to the TurboTax website using a current User ID or create a User ID you should get the following program window to enter the license code so the download will be pushed to your download account
MY STEPS TO INSTALL 2022
I have a ASUS Windows 10 laptop. I bought the Home & Business CD at
Costco. I used the Download method to install using Chrome. The
install went smooth, no problems. Just like last year. Here are my
steps…..
Update Windows 10
Update Anti Virus program
Run full Scan
Paused Protection
Go to installturbotax.com
Log into my account
Enter Code, it didn't look like it was formatting it right but I waited
and it put the dashes in the right places
Download showed up in my Account
I first clicked on the little blue "copy code"
Then clicked on the big Window Download button
It downloaded the exe file in the bottom left, then I clicked on it to
start the install
Launch TurboTax
Do Updates - took a long time but it updated
But it didn't restart. Didn't restart last year either
So clicked on desktop icon to launch
When the Activation box came up I just did Ctrl+V to paste the License
Code that was still in my clipboard. It worked!
Did not fill out the registration form.
Turned off Auto Updates
Turn Anti Virus back on
Start New Return and Transferred from 2021
Thank you! Your link was what I needed. FYI... it is not the link provided in the instructions that came with the product.
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