Where is my Refund?

[catmomof3]

I filed my taxes thru Turbo Tax on February 14, 2026. I have received my state tax but have not received my Federal Tax. I check the refund tracker daily and it still shows it being processed.  How long does this take? 
I can not get any answers thru chat or trying to call Turbo tax is not working...automated voice says they can't find my social security number!!!!   I have used Turbo Tax for many years and I have never had an issue with my refund. 

I would like some help!!!!!!

[JohnB5677]

“The IRS guideline is that refunds are issued within 21 days”, provided they are:

• Electronically filed 
• With Direct Deposit, 
• And provided there are no other issues.

Things that can delay a refund:

To check your tax refund status in TurboTax, 

1. Sign in to your account and 
2. Go to the "Tax Home" or "Order Details" screen 
3. It'll tell you if your return was accepted.

If you want to know the status of your tax return,  you should use the 

IRS Where's My Refund website.

 You'll need

• Your Social Security or individual taxpayer ID number (ITIN)
• Your filing status
• The exact refund amount on your return

[DoninGA]

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday