Where is my CD?

Forum|Forum|7 years ago
June 5, 2019
1 reply
12 views

I ordered a cd and never received it.

ErinH

Level 9

It sounds like you may be an Advantage customer. Advantage customers also receive a complimentary download with their CD purchase. See the FAQ at the end for how to access your downloads.

Here is how you can Check Order Status.

NOTE: If you are unsure of whether or not you are a TurboTax Advantage customer, here's how you can quickly find out – sign in to TurboTax Advantage. If you see the orange Sign Up button, you're not an active member. To subscribe, simply click that button and follow the on-screen instructions.

If you are still unable to locate the status of your order, please contact Customer Service by following this link: https://support.turbotax.intuit.com/contact/

How to access your downloads: https://ttlc.intuit.com/replies/3302070