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2 replies

JohnB5677
Alumni - Intuit
April 15, 2025

I'm not sure of what you mean by redemption code.

  • Your license code should be included in your order confirmation email if purchased on a retailer's website, or within the package if purchased in-store. Check your email or your order history. If it's not there, please contact TurboTax Customer Support.
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VolvoGirl
Level 15
April 15, 2025

Did you buy the Desktop program?  Where did you buy it?   Where to find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd