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Click on Intuit Account at the bottom left of the online program screen.
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Are you still having this issue, or did you figure out a resolution? It is happening to me exactly the same way.
This is NOT working. I have tried multiple browsers (Chrome, Edge, Safari), changed my email address and verified it with both different addresses. Signed out, cleared history/cookies/cache. Nothing is working.
Same issue
@swissity @savannarsmith @pereznegra
You will have to contact TurboTax support for assistance with this problem.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Thanks. I was so frustrated and under a deadline that I just went ahead and filed with H&R Block 🤷♀️
@thammarong You have several posts -- in several old threads---- that make no sense. What are you trying to do?
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