You'll need to sign in or create an account to connect with an expert.
TurboTax does not give you a service code just because you want one. They give those if you have experienced specific types of problems using the program.
If you qualify to use it, there is another full-featured free version of the software:
Try Free File:
You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program
If you switch to Free File you must create a new account and new user ID.
Right now you are posting from one of the most expensive online versions.
How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
For help with fees
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees
How to downgrade to a lower version :
https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...
How to remove the Pay from your Refund fee
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-...
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
carolhastings200
New Member
meb3403
New Member
mrsc522
New Member
realAPC
Level 1
mctrue633_2024
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.