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From the IRS
You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing. Get up-to-date status on affected IRS operations and services. Do not mail Form 3911 if you have already requested a trace by phone.
- If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met.
Mail or fax the form to:
Note: Do not send anything other than a Form 3911 to the fax numbers below.
| If you live in… | then mail to this address… | or fax to... |
|---|---|---|
| Maine, Maryland, Massachusetts, New Hampshire, Vermont | Andover Internal Revenue Service 310 Lowell St. Andover, MA 01810 |
855-253-3175 |
| Georgia, Iowa, Kansas, Kentucky, Virginia | Atlanta Internal Revenue Service 4800 Buford Hwy Chamblee, GA 30341 |
855-275-8620 |
| Florida, Louisiana, Mississippi, Oklahoma, Texas | Austin Internal Revenue Service 3651 S Interregional Hwy 35 Austin, TX 78741 |
855-203-7538 |
| New York | Brookhaven Internal Revenue Service 1040 Waverly Ave. Holtsville, NY 11742 |
855-297-7736 |
| Alaska, Arizona, California, Colorado, Hawaii, Nevada, New Mexico, Oregon, Utah, Washington, Wisconsin, Wyoming | Fresno Internal Revenue Service 3211 S Northpointe Dr Fresno, CA 93725 |
855-332-3068 |
| Arkansas, Connecticut, Delaware, Indiana, Michigan, Minnesota, Missouri, Montana, Nebraska, New Jersey, Ohio, West Virginia | Kansas City Internal Revenue Service 333 W Pershing Rd. Kansas City, MO 64108 |
855-344-9993 |
| Alabama, North Carolina, North Dakota, South Carolina, South Dakota, Tennessee | Memphis Internal Revenue Service 5333 Getwell Rd. Memphis, TN 38118 |
855-580-4749 |
| District of Columbia, Idaho, Illinois, Pennsylvania, Rhode Island | Philadelphia Internal Revenue Service 2970 Market St. Philadelphia, PA 19104 |
855-404-9091 |
| A foreign country, U.S. possession or territory*, or use an APO or FPO address, or file Form 2555 or 4563, or are a dual-status alien. | Austin Internal Revenue Service 3651 S Interregional Hwy 35 Austin, TX 78741 |
855-203-7538 |
