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JimRG
New Member

When using code, there is no space for the last number, if you put the last number in you can only download for Mac. The windows option is blacked out. What now?

Paid for two codes already. Went through Fidelity who offered a discount.
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2 Replies
CatinaT1
Expert Alumni

When using code, there is no space for the last number, if you put the last number in you can only download for Mac. The windows option is blacked out. What now?

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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JimRG
New Member

When using code, there is no space for the last number, if you put the last number in you can only download for Mac. The windows option is blacked out. What now?

Called them. Waited an hour, got someone. Couldn't answer question. Promised to call us back. Never did. 

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