Skip to main content
Level 1
June 6, 2019
Question

When I got to file it went into a loop

  • June 6, 2019
  • 1 reply
  • 0 views
what do I do to file my returns , the program went into a loop?

1 reply

AkinaLO
Level 15
June 6, 2019

Refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then try logging out and logging back into TurboTax. You can also try using a different browser. The following FAQs will show you how to do it.  

This one shows how to delete your cookies.  

This one will help you clear your cache. 


**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"