You'll need to sign in or create an account to connect with an expert.
This is an issue that has been brought to TT's attention. Contact Customer Support
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
See if this helps
MAC KEYCHAIN
This really is _NOT_ helpful. This bug is really a deal breaker.
This worked for me on a MacBook Pro:
Go to keychain>passwords, For whatever reason I had many entries for TurboTax, so I had to go back a ways in time to find the right one. But look for an old installation date from the previous year that contains that long code that you might have seen in the error message. Click on that one to open, type in your regular password you use to unlock your Mac keychain, it asked me for the password twice. Then click on the Access Control tab in the small window.
Select previous year's app and remove it with the negative button. Then click on
“Allow all applications to access this item” and click Save Changes
Then when I went back to TurboTax, the error message went away and it worked fine. Good luck!
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
shane-uemoto
New Member
rcsaul4
New Member
lm_stover
New Member
gahein
New Member
AZ28
New Member