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June 6, 2019
Solved

When I click on transmit my returns now nothing happens

  • June 6, 2019
  • 1 reply
  • 0 views
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Best answer by AshleyRose

If your transmit now button is not working it may be due to either: a CAPTCHA not appearing, where one would need to checkmark "I am not a robot" or an issue with your browser or cookies. Please see the information below to help you transmit your return. 

Note: If you want to double check first if it did e-file you can check your e-file status by clicking on the following link: https://turbotax.intuit.com/tax-tools/efile-status-lookup/

CAPTCHA Issue:

https://ttlc.intuit.com/replies/6592289

Browser or cookies issue:

https://ttlc.intuit.com/replies/3300688

1 reply

Level 9
June 6, 2019

If your transmit now button is not working it may be due to either: a CAPTCHA not appearing, where one would need to checkmark "I am not a robot" or an issue with your browser or cookies. Please see the information below to help you transmit your return. 

Note: If you want to double check first if it did e-file you can check your e-file status by clicking on the following link: https://turbotax.intuit.com/tax-tools/efile-status-lookup/

CAPTCHA Issue:

https://ttlc.intuit.com/replies/6592289

Browser or cookies issue:

https://ttlc.intuit.com/replies/3300688