What should I do if the IRS has all my information but don’t know which info they are goin off of? Should I contact them? I E filed my 2019 taxes and mailed in my 2018 taxes

[DoninGA]

Go to this IRS website for stimulus payment information FAQ's - https://www.irs.gov/coronavirus/economic-impact-payment-information-center

Use this IRS website for stimulus payment status or to update your bank account - https://www.irs.gov/coronavirus/get-my-payment

Use this IRS website for get my payment FAQ's - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

[jackgaitan5]

I have done all of that. When I put my information in. All it says is payment status Unavailable and to try again. 

[DoninGA]

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@jackgaitan5 wrote:

I have done all of that. When I put my information in. All it says is payment status Unavailable and to try again. 

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This is all we have from the IRS - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#paymentnot

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

• You are required to file a tax return, but:
  • We haven't finished processing your 2019 return
  • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
• You don't usually file a return, and:
  • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
  • You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
• You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.

[jackgaitan5]

I filed my 2019 taxes on 4/15/20. The irs says they have received  it but I guess it’s not processed yet. Should I file under non-filers to speed up the process? 

[DoninGA]

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@jackgaitan5 wrote:

I filed my 2019 taxes on 4/15/20. The irs says they have received  it but I guess it’s not processed yet. Should I file under non-filers to speed up the process? 

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NO.  That is not necessary or required since the IRS already has your information.

[jackgaitan5]

So it’s just a waiting game then? It sounds like there is no way for me to get my check direct deposited into my account and I have to wait until my 2019 taxes are processed( it’s says received)  for me to update my bank information? Then by that time it’s processed my check will probably already be in the mail coming to me. So I should just wait it out? 

[DoninGA]

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@jackgaitan5 wrote:

So it’s just a waiting game then? It sounds like there is no way for me to get my check direct deposited into my account and I have to wait until my 2019 taxes are processed( it’s says received)  for me to update my bank information? Then by that time it’s processed my check will probably already be in the mail coming to me. So I should just wait it out? 

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Waiting is all we can do.  The payments are all controlled by the IRS.

Keep checking on this IRS website - https://www.irs.gov/coronavirus/get-my-payment

I updated by direct deposit information on the website last Wednesday, 04/15, when the IRS opened the portal.  Still waiting for a date when the payment is to be paid.

[jackgaitan5]

Was your taxes process by 4/15/20 when you updated your bank info? 

[DoninGA]

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@jackgaitan5 wrote:

Was your taxes process by 4/15/20 when you updated your bank info? 

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Yes, I filed in February and had taxes owed both in 2019 and 2018 so used the portal to update by Direct Deposit information.

[jackgaitan5]

Gotcha. Yeah it hasn’t even been a week since I filed my 2019 taxes. So I guess that’s the reason why I can’t access anything.