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What should I do if I sent my tax return using UPS to the address provided in the mail instructions by TurboTax, which is specific to USPS?

There is nothing in the mail instructions saying the address is only applicable if you use USPS, and also nothing mentioning the services you should use. I sent it through UPS ground, which is not trackable, on 2/11/2019.

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5 Replies

What should I do if I sent my tax return using UPS to the address provided in the mail instructions by TurboTax, which is specific to USPS?

TurboTax uses the official IRS address published by the IRS.   If UPS cannot track it then that is an issue to take up with UPS.

Here is the IRS address list:

https://www.irs.gov/filing/where-to-file-addresses-for-taxpayers-and-tax-professionals-filing-form-1...


**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

What should I do if I sent my tax return using UPS to the address provided in the mail instructions by TurboTax, which is specific to USPS?

I am not saying UPS can't track it. I want to know what IRS will do because I'm assuming UPS delivered the envelope. Will IRS accept it anyway? Throw it away? Send it back to me (which by now I assume should have already happened)?

According to IRS when you use a Private Delivery Service (meaning you don't use USPS) then you should use the following addresses (and I think TurboTax should mention that somewhere): <a rel="nofollow" target="_blank" href="https://www.irs.gov/filing/submission-processing-center-street-addresses-for-private-delivery-servic...>

What should I do if I sent my tax return using UPS to the address provided in the mail instructions by TurboTax, which is specific to USPS?

I have exactly the same problem. I'm not sure if UPS will still deliver this package, or IRS will simply through it away. Did IRS accept your package last year? Thank you!

cskelkar
New Member

What should I do if I sent my tax return using UPS to the address provided in the mail instructions by TurboTax, which is specific to USPS?

Has anybody faced this problem and what did they do in that case ?

Lw506
New Member

What should I do if I sent my tax return using UPS to the address provided in the mail instructions by TurboTax, which is specific to USPS?

Mine never got there! I finally got thru to someone at the IRS today after waiting months. Tomorrow it will be really late so I’m sending another thru USPS but it doesn’t have the right W2. So freaked out! All because of the stimulus I couldn’t electronically send it this year!

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