What's a quality assurance Review?

[GiseleD]

Where are you seeing this message/receiving this information? Please advise so we can better assist you. 

[kwtate123]

That's what the  state of Maryland told me when I called about my tax refund.

[ThomasM125]

They have probably pulled your return at random for examination, to make sure it was completed properly. They will match your entries with what they have a record of to see if everything was entered correctly.

[Pjackson20]

They told me the same thing. Said it was random.

[dal894306]

Does it take 45 days ?

[B00bie1971]

That’s the same thing they told me.  I filed mine March 1. It’s been over a month.  The email said the review could be completed as soon as possible but due to COVID 19 it could be longer.  

[alexalex1291]

So it isn't just me? I wasn't sure if I was being audited. I emailed after a month, was told it could take 60 business days so I gave it more time. I emailed again after 60 days and was told they may take longer due to reduced staff and COVID19 but that if they needed anything additional, they'd send a letter and to start gathering receipts and other proof of expenses etc just in case?

[ValSar09]

Hey did you get any updates. On what it meant I have the same thing but haven't receive anything in the mail.

[JotikaT2]

It depends.

IRS operations are limited during the Covid-19 pandemic. 

Attached is a link with more information as to what departments are available to contact at the moment.

IRS operations

[Dolly19464]

Hi- I filed my Maryland Taxes on 4/15/20 and have not received my refund yet. I selected being mailed a paper Refund check instead of DD, so I’m not sure if that is holding it up.

The online system says: “Your return

has been received and is being processed.”

Has anyone else been waiting almost 2 months? I have not received any letters.

[Dolly19464]

Have you had a resolution to this matter? I’ve been waiting 2 months for my Maryland refund and never even got a letter.  I filed on 4/15/20. 

[Dolly19464]

Have you had a resolution to this matter? I’ve been waiting 2 months for my Maryland refund and never even got a letter.  I filed on 4/15/20. 

[Dolly19464]

Have you had a resolution to this matter? I’ve been waiting 2 months for my Maryland refund and never even got a letter.  I filed on April 15, 2020...

[xmasbaby0]

@Dolly19464

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund