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2 replies

DoninGA
Level 15
Level 15
March 21, 2020

Where are you seeing this phrase?  What exactly does the message say that you received?

Level 2
March 21, 2020

Its on my reciept for turbo tax service I believe the deluxe package but I received a email saying to pay it before a date or they will take out of my debit card I put as for my direct deposit wise..does this mean to pay it so I can receive my tax return I'm confused with no one to really talk to 

DoninGA
Level 15
Level 15
March 21, 2020

@stella1796 wrote:

Its on my reciept for turbo tax service I believe the deluxe package but I received a email saying to pay it before a date or they will take out of my debit card I put as for my direct deposit wise..does this mean to pay it so I can receive my tax return I'm confused with no one to really talk to 


Since your federal tax refund has been delayed you need to pay for the TurboTax account fees that were to be deducted from the federal tax refund.  See this TurboTax support FAQ for payment of the fees when the federal refund has been delayed - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102

Level 2
March 7, 2021

What does refund transfer mean

 

VolvoGirl
Level 15
March 7, 2021

It means you want to have the fees deducted from your federal refund.  Then it has to go though a 3rd party bank to take the fees out.  There is an EXTRA 40 Refund Transfer service charge (45 in California) for that.  Or you can pay the fees upfront with a credit card to avoid the extra charge.

 

How to remove the Pay with Refund fee
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880