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the procedure is to contact the IRS but getting through this time of the year is difficult and may require many attempts so a visit to TAC office may be in order.
see this link
https://www.nerdwallet.com/article/taxes/havent-received-w2-take-steps
If your employer will not issues the correct W-2 you can follow the steps here to get a form or file a return with correct information.
At this point, if you did not file an extension, you will need to file form 4582 which means you will need to print and mail your return.
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