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steve64-
New Member

What do I do if the email on file is wrong and I can't receive a code to be sign and mail

Can't get my code due to wrong email
1 Best answer

Accepted Solutions
bluedeb
Level 15

What do I do if the email on file is wrong and I can't receive a code to be sign and mail

You can update your email account, then go back into your return to see if you can get your code.

 

How do I change my TurboTax account email?

Changing your email address yourself saves time. Here's how to do it:

 

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the lower left corner.
  3. On the Welcome! screen, select Sign in & security.
  4. Select Email address, enter your new email address, confirm it and enter your password.
  5. Select Save and you’re done.

If you no longer have access to your email address and are unable to login to your TurboTax Online account, please complete the Account Recovery Request Submission Form.

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1 Reply
bluedeb
Level 15

What do I do if the email on file is wrong and I can't receive a code to be sign and mail

You can update your email account, then go back into your return to see if you can get your code.

 

How do I change my TurboTax account email?

Changing your email address yourself saves time. Here's how to do it:

 

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the lower left corner.
  3. On the Welcome! screen, select Sign in & security.
  4. Select Email address, enter your new email address, confirm it and enter your password.
  5. Select Save and you’re done.

If you no longer have access to your email address and are unable to login to your TurboTax Online account, please complete the Account Recovery Request Submission Form.

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